FacetPhone was developed specifically with our FacetCorp resellers in mind. We are also anxious to work with new resellers with networking and/or telephony expertise. While we recognize that many of our existing resellers do not have experience selling telephone systems, now is a great time to start, and here is why:

* Please note that FacetPhone is only available for delivery in the United States and Canada at this time.

Why Sell FacetPhone?

New and Exciting Technology:

FacetPhone will give you something new and exciting to offer your customer! The customer will see significant benefits from FacetPhone, such as significant productivity increases through UNIX and Linux application integration, long distance toll avoidance through branch office and telecommuter integration, and better customer service and employee productivity through use of the visual voice mail system.

Networking Background:

FacetPhone is a sophisticated business communications system. But fundamentally, it is a networking application. FacetCorp has man-decades of experience developing high quality networking applications. And for the most part, FacetCorp's resellers have tremendous experience managing networks and networking applications. The installation, setup and configuration of FacetPhone is logical and easy.

Application Integration:

Integrate your UNIX, Linux or Windows software applications with FacetPhone through UTAPI. Your product will be more competitive and will provide significantly more customer benefits if your customers can automatically send phone numbers to the IP-PBX and retrieve callerID data into their database.

Customer Relationship:

You are far closer to your customers than is the traditional telephony sales person. They may come around every few years to see about upgrade or replacement opportunities. But you have an on-going, long term relationship with accrued trust and confidence.

Value Proposition:

FacetPhone has a strong value proposition. First, the product is architected to allow for a very competitive price structure. And the customer improvements will more than offset the cost of FacetPhone through such benefits as:

• Improved customer service and competitiveness, and higher productivity by instantly seeing the location and status of personnel through FacetPhone’s Presence and Availability Management (PAM).
• Improved customer service and productivity by being able to immediately identify which account is calling based on the callerID information. FacetPhone will automatically perform a "screen pop" of the proper account for contacts kept in Outlook, Goldmine and ACT!. In addition, with UTAPI and some minor program changes, "screen pops" can be easily performed by Linux, UNIX and Windows applications.
• Increased productivity by dialing contacts directly from the contact database.
• Better customer service and higher productivity by providing a visual list of voice mail messages and allowing the voice mail to optionally be integrated with the user's email.
• Reduced communications costs and higher employee productivity through FacetPhone's branch office and telecommuter support.
• Increased customer service and productivity by utilizing FacetPhone's Automatic Call Distribution (ACD) call center features for in-bound calls.
• Higher employee productivity and indirectly better customer service result from the use of FacetPhone's Enterprise Instant Messaging.
• Lower administration costs by putting all configuration changes into the hands of the customer with a simple-to-use graphical user interface.
• Reduced worries because FacetPhone is backed by the best customer service and technical support in the business.
• More reliable, scalable and cost effective system by employing a flexible architecture with a Linux or UNIX based server.

Make Your Product Offering More Competitive:

Independent Software Vendors and resellers can easily modify their applications to allow for dialing and retrieving callerID data to make their solution more valuable and competitive. This can be used for customer "screen pops," automatic dialing, and Interactive Voice Response for detailed customer account queries.

UNIX / Linux Background:

FacetPhone is supported on UNIX or Linux. Again, FacetCorp and our resellers generally have significant experience with these reliable, scalable and flexible server platforms.

Not for Resale System:

As you might expect, FacetCorp is offering our FacetPhone resellers an easy way to get a FacetPhone system for your in-house use and/or demonstration system. You simply pay for whatever components you need at the low reseller price. Upon your first customer sale, FacetCorp will credit your account for the FacetPhone software licenses you paid for your NFR system up to the amount sold to your customer, whichever is less.

Sales Leads:

FacetCorp will be generating FacetPhone sales leads through the web and various other marketing activities. As an Authorized FacetPhone Reseller, we will send you appropriate sales leads for your geographic area.

Sales Assistance:

FacetCorp will train you on how to sell FacetPhone. Currently, this is done informally on a one-on-one basis. In addition, FacetCorp will provide product information and live demonstrations for you and your prospective customers. And we will work with you to complete your prospect's quotation and proposal. In short FacetCorp is your sales support team.

Opportunities to Add Value:

With any telephone system there are numerous opportunities for the reseller to add value, and FacetPhone is no exception. So, in addition to the margin opportunity with the FacetPhone software, here are some value-add possibilities:

• Integration with your software application solution.
• Installation service.
• Customization services:
  • Scripting
  • IVRs
  • Voice prompts

Customers Need Phones:

Remember that some of your customers will be replacing their phone system each year, and you might as well be the one to help them.

FacetCorp Support:

Last but not least, you are not alone! FacetPhone is backed by the best customer service and technical support group in the business.