FacetPhone is the Full-Featured,
VoIP Business Phone System,
On-Premise or Cloud Service
Full Mobile Access,
Strong Call Center Support,
Running On Mac or Linux
The Best Technical Support
You'll Ever Experience
Founded in 1998, FacetCorp’s award winning FacetTerm and FacetWin software products have been used by over a million users worldwide. This success continues with the feature rich and highly scalable FacetPhone VoIP business phone system. Once you become a FacetPhone customer you will enjoy our legendary support!
FacetPhone is an IP-PBX business phone system with call center capabilities that is available as a hosted service or as an on-premise system that runs on Mac OS X or Linux. It provides Unified Communications features with a computer user interface that includes a built-in soft phone. FacetPhone’s mobile app serves as a phone extension on the system plus it has the Unified Communications features of the computer user interface. With its Voice over IP architecture and the user interface, FacetPhone is ideal for uniting branch offices and telecommuters into a unified business communications system.
In fact, FacetPhone was built for telecommuting. It was originally inspired by a snow storm in Dallas Texas where there is no significant snow removal! Voice over IP was just coming of age and it seemed to us that we should be able to make a phone system that would allow us to work remotely, no matter what the weather, and keep the company open. Being a company of software engineers, we decided to take on that challenge, hopped on the VoIP bandwagon and created FacetPhone. We designed it with telecommuting in mind and added what came to be known as Unified Communication features that allow you to see other users’ status and calls on the system, giving remote users a better sense of what their co-workers are doing. Fast forward 20 years and now over half our staff telecommutes almost all the time. We were able to significantly downsize our office space for a big savings. Let us show you how almost any company can move most of their office workers home.
A Note on Telecommuting and COVID-19
Telecommuting is being recognized as an important tool in supporting employees working from home to help contain the spread of the COVID-19 outbreak. If your telecommuting employees have computers with speakers and webcam or microphone, we can have them up and running very quickly using the built-in soft phone of our web user interface with no need for an IP desk phone. Otherwise, we have very low cost desk phones available. During this crisis we are waiving normal setup fees.
After the outbreak ends, whenever and however that might occur, you will probably find that telecommuting has also saved your employees time and money on commuting and been good for the climate. Eventually you will discover that you can save on your bottom line by downsizing your office space.
Have questions about telecommuting? We have been doing it for a long time and would be happy to share our insights. Just give us a call or ask a question on our contact form.
FacetPhone’s Unified Communications features are provided by both the computer user interface and the mobile app. These include presence management (see other users’ status), instant messaging, details of calls active on the system, visual voicemail, and visual call control. Being aware of others’ status avoids phone tag. Instant messaging with your colleagues can let you quietly get additional information while you are already on the phone with someone else. Visual voice mail allows you to listen to them in whatever order you want. Controlling your calls with the user interface instead of buttons on your phone makes transfers, conferencing, holding, parking, etc intuitive and easy. The built-in soft phone removes the need for an IP desk phone.
Soft Phone App
FacetPhone’s mobile app is unrivaled among soft phones for business phone systems. The app not only makes your smart phone an extension on the phone system but also has the users’ status display, current calls display, call control, instant messaging and visual voice mail that the computer user interface has. Take the power of FacetPhone with you when you are on the go.
Gets It All
Every FacetPhone customer gets every FacetPhone feature. There are no add-on packages. Whether it’s our unparalleled technical support, mobile app, or call center features, it’s all included!
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Edco Awards & Specialties
Edco Awards & Specialties is a premier supplier of Corporate Recognition Products, Branded Merchandise and Athletic Awards on the Internet. FacetPhone provides a unified phone system for Edco’s four locations. Edco has been very creative in coming up with interesting customizations for the system.
Mid-Coast Electric Supply
Mid-Coast Electric Supply is one of the largest and fastest growing electrical distributors in South Texas. FacetPhone was originally installed in four locations bringing them into a single unified phone system. Over time they have added two more locations and some telecommuters, and they were able to scale FacetCorp to fit their needs.
Scot Industries is a manufacturer of specialty tubing products with a dozen factory, lab and office locations across North America. FacetPhone links Scot’s dozen locations into a single unified phone system. Among other benefits, the user interface showing everybody’s status helps everyone avoid “phone tag.”
Ferris & Britton
Ferris & Britton is a general business law firm in San Diego with particular experience in high-technology areas such as biotechnology, wired and wireless broadband communications, computer technology. Their FacetPhone system has evolved for over a decade and is as state of the art as the day they installed it in 2005.
Edney Distributing Co., Inc. is a value added wholesale distributor for equipment manufacturers in North America and around the world. FacetPhone unites their facilities across 4 states. As a company dedicated to innovation, they are proud to show off their use of state-of-the-art phone system technology. Plus, they love the user interface and our technical support.
Bent Tree Family Physicians
Bent Tree Family Physicians is a primary care practice with two clinic locations in Frisco and Dallas, Texas. FacetPhone links their two clinics into a unified phone system and provides the features needed by a medical practice. With FacetPhone, Bent Tree is able to be highly accessible to patients around the clock.